Monday, February 26, 2007

"My own" response

I got a response from Hallmark. It's generic, of course, but I did promise to let you know what they said. I am certain that I was not the only one offended by the radio ad, so I hope that "anonymous" from the last post was right and that the commercial has been pulled. Here is what they said:

Response (Support Agent) - 02/22/2007 04:52 PM
Thank you for contacting Hallmark.

Thank you for letting us know of your displeasure that a Hallmark
commercial you found offensive. We respect your views and are grateful you
took the time to share them with us. We realize this is a sensitive
issue for you, and it concerns us to learn that the placement of one of
our advertisements has been found offensive. We appreciate your
preference for Hallmark products and place a high value on your comments,
which will be carefully considered throughout our organization. It was
good of you to write us. Your letter provides us an opportunity for
further review and it will be forwarded to the appropriate department for

We appreciate your taking the time to let us know your feelings.


Hallmark Consumer Care

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